Blog
Understanding the vital role of level 1 support desk technicians
There are a lot of common complaints about calling up an IT support desk and having to talk to the level 1 support technician – they don’t know how to fix the issue, they ask too many questions, they are…
How to avoid the latest Windows 10 Update causing Blue Screen issues
The latest Windows 10 update has created an issue where users are seeing the Windows Blue Screen when trying to print. The issue appears to occur with a variety of applications and a variety of printers. There is currently no…
Envisage Technology Marks 21 Years in Business
Published by Ben Steel We don’t usually write personal pieces on our website, but on this occasion, I think we can make an exception as we celebrate an incredible milestone as a business. This month marks 21 proud years for…
Adopting systems which allow a help desk to help every time
Four reasons why your business should consider Microsoft 365
Marco Tarumingi, Senior Systems Administrator with Envisage Technology Weighing up the pros and cons of using a cloud-based productivity service such as Microsoft 365? At Envisage Technology, we have spent a great deal of time looking at what systems are available,…
A handy guide to managing large volumes of emails in outlook
By Daniel Nunns, Service Delivery Manager at Envisage Technologies Many people use an Outlook email system in both their private and business lives, but it is amazing how many are not aware of the built-in processes that optimise the management…
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